Terms and conditions

General information

This website is operated by Proteus Innovation S.L. under the trade name Amara Maritime. Throughout the site, the terms “we,” “us,” and “our” refer to Proteus Innovation S.L. with the trade name Amara Maritime. Amara Maritime offers this website, including all information, tools, and services available to you on this site, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including all additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of these Terms will result in an immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or affect these Terms.

Section 3 – Accuracy, completeness, and timeliness of information

We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Changes to the Service and Prices

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or services

Certain products or services may be available exclusively online through the website. These products or services may be limited in quantity and subject to return or exchange only according to our return policy.

We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your computer monitor will display colors accurately.

All products are subject to availability. Banner images are illustrative. These legal notices cover all publications made in all media.

All promotions cannot be combined with other promotions. They are valid while supplies last and are limited to one per person.

The use of coupons is personal, only one coupon per user. One coupon per order. Each coupon may have specific restrictions that will be communicated in the banner.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Proteus Innovation S.L. is committed to providing the best products that meet our fashion cleanliness standards, as well as complying with the highest health safety and applicable regulatory requirements. In the event that any of our products do not meet the highest standards, we are not responsible for damages resulting from the lack of use or defect of the products, and the product will be removed from our marketplace immediately.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Prices may vary without prior notice due to external factors: currency devaluations, drastic changes in exchange rates, among others.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting you via email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Return Policy in section 18 of this document.

Section 7 – Optional Tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of tools provided by third parties.

Any use you make of optional tools offered through the site is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third-party provider(s).

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Section 8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 – User comments, recruitment, and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium any comments that you forward to us. We do not and will not have any obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or illegal, abusive, or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability for comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.

Section 11 – Errors, inaccuracies, and omissions

From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We assume no obligation to update, correct, or clarify information on the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specifications or update dates applied on the Service or on any related website should be taken to indicate that all information on the Service or on any related website has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our or third parties’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites, or the Internet; (h) to collect or track the personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee or warrant that the use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Proteus Innovation S.L., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damage, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to, to any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Proteus Innovation S.L. and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or resulting from your breach of the Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity and enforceability of any remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If, in our judgment, you fail, or are suspected of failing, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our services (or any part thereof).

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 – Return Policy

DEADLINE

We have a deadline for returns starting from the date the carrier delivered your order to the location specified when you made your purchase. You must notify us of the return before the end of the following 30 calendar days.

CONDITIONS

To be eligible for a return, the item must:

The accepted reasons for returning a product are:

– Damaged or broken product.
– Product with missing parts or pieces.
– Product with a manufacturing defect.
– Wrong product.
– All returned products must be unused and in the same condition as when they were received. They must also be in their original packaging.

It is only possible to return a product within 30 calendar days of delivery.

If you wish to return any of our products, you can do so as follows:

1- Request the return within the return period by email: info@amaramaritime.com

2- Include the following information in the message:

– Order number.
– Selected product(s).
– Reason for return.
– Choose between receiving a replacement or a refund.

3- One of our agents will respond within 48 hours.

PROCEDURE

OPTION 1: Refund (only applies to warranty and right of withdrawal cases):

– By bank transfer: approximately within five business days of receiving the product back at our warehouse.
– By payment reversal: fifteen business days after receiving the product at our warehouse. This reversal is carried out by your bank, so if you have any questions, please contact them directly.

OPTION 2: Product exchange (subject to inventory availability at the time of exchange). Exchanges can only be made for products of equal or lesser value than the original, and any difference will be given in the form of a coupon for a new purchase in the online store. If the exchange is not available, the value of the product(s) will be given in a coupon for a new purchase.

OPTION 3: Coupon for a new purchase (This coupon is valid for twelve months from the date of creation).

PRODUCT CONDITIONS

The product must be returned in optimal condition, with no signs of use, with the original labels or, if these have been removed, you must include them in the packaging. Once the product has been received at our warehouse, we will check its condition and, depending on the results, we will send you a new product, issue a refund, or give you a voucher for a new purchase, as appropriate.

APPLICABLE PRODUCTS
Products eligible for return: All Amara Maritime products.

RESPONSE TIME

Product replacement: Replacement products will only be sent once the product to be replaced has been returned. It is not possible to send a replacement without receiving the corresponding returned product. Replacement products will be sent within the usual time frame once the returned product has been received at the warehouse.

Money refund: Depending on the payment method you used for your purchase, the refund will be made by bank transfer or to your credit card. Partial refunds will be processed by bank transfer. The refund will be made approximately 5 business days after the product has been received back at the warehouse.

Coupon: This method will be applied within 24 hours of the return being accepted.

SHIPPING COSTS

The Customer may return any product accepted for return at no cost. Transportation costs and other costs associated with a return not accepted by Proteus Innovation shall be covered by the Customer.

Section 19 – Law

For the interpretation and enforcement of these terms and conditions, the parties submit to the jurisdiction of the courts of the City of, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.

Section 20 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 21 – Contact Information

Si tienes alguna pregunta acerca de los Términos y Condiciones puedes enviarla a: info@amaramaritime.com

Última actualización de este documento de términos y condiciones: 28/10/2025

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